What Beauty Bosses are saying...
"Prior to reading the automated scripts in Hannah's Beauty Boss Guide, I would always dither and have to feel the need to explain myself to clients.
In this industry we are working in a caring profession and look after our clients – but also at the same time we are running a business and have to make a living too.
In the past I would not be able to find the right words or feel uncomfortable asking for a cancellation fee and having boundaries.
But with the help of these wording templates I can say exactly what I need to say to the client and be on point too.
Thank you so much Hannah for helping me in what sometimes is the hardest part of the business dealing with awkward situations."

"The Beauty Boss Guide is such a brilliant guide for all beauty industry professionals and I’m so pleased I have it to refer back to whenever I’m in a difficult client situation. Sometimes it’s so hard to word messages, or you struggle to know what to do in salon situations, and Hannah has created something to help you on your way. I have used a few examples already and also implemented things that this guide has made me think more about. Boundaries are nothing to be scared of and this guide has really helped me realise this!"

"I am so grateful for coming across the Beauty Boss Guide! I’ve been struggling with a few problems in my business recently especially with working hours and how to solve some awkward situations with your clients. Hannah has worded this guide so well, her examples are fantastic! I have managed to stop discounts and I’m working on my working hours and off-peak pricing. A brilliant asset to the beauty industry and a must buy ❤️"

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